Case 1 : From Solo to Team
A Single DVM’s Transition to a Thriving Multi-DVM Practice
Starting Point - July 2022
Ownership: DVM with Solo DVM Practice
Key Points:
- No work-life balance
- Worked every open day
- Burnt out and overwhelmed by management and medicine
- Wanted to sell - but no buyers
Year | Revenue | Growth% | Growth $ |
|---|---|---|---|
2021 | $1,894,344.54 | +4.66% | $88,211 |
2022 | $1,982,556.12 |
Why the Practice was “Unsellable”
- Too much reliance on the practice owner for both management and medical services
- Corporate buyers passed on the opportunity and single DVM buyers could not justify the price tags
- Single DVM = High Risk Purchase
- No systems or workflow in place to be able to help grow the practice into a multi-dvm hospital
Our Approach
- Implemented structured workflows and protocols, with streamlined roles
- Designed and implemented systems to support a multi-DVM operation
- Recruited two new DVMs to share the caseload, and decrease the owner’s production
- Recruited and trained support team to support the additional DVMs
- Promoted and trained a Practice Manager, so Owner can just practice medicine
- Optimized scheduling, staffing, and exam room flow
The Results (financial and lifestyle)
Year | Revenue | Growth% | Growth $ |
|---|---|---|---|
2021 | $1,894,344.54 | +4.66% | $88,211 |
2022 | $1,982,556.12 | ||
2023 | $2,378,215.2 | +19.96% | $395,659.13 |
The Impact:
- Revenue increased by almost 20% (+ $395,659.13)
- Business growth was previously stunted by his capacity
- Owner has time to spend time with his grandkids and has a sustainable schedule
- Practice is scalable with improved team efficiency morale, and sustainability
DVM Production Pre-VetCircle & Post-VetCircle
Pre-VetCircle: No Associates
Average over 1 Year | Owner |
|---|---|
Revenue/Month | $83,126 |
# invoice/Month | 467 |
RPI | $167 |
Post-VetCircle: With Associates
Average over 12 months | Owner | 1st Associate | 2nd Associate |
|---|---|---|---|
Revenue/Month | $68,128.16 | $52,726.62 | $27,889.82 |
# invoice/Month | 325 | 208 | 131 |
RPI | $209 | $253 | $212 |
From Solo to Team : A Single DVM’s Transition to a Thriving Multi-DVM Practice
Before:
Owner was sole producer, seeing clients every 20 min (double booked) with no personal time and unable to sell his practice.
After:
Implemented a workflow system that can support multi-DVMs, hired 2 associates, optimized systems, increased revenue and owner can decrease responsibilities.
Key Takeaway:
Systems create freedom. You can grow your practice and work less by building a workflow that supports
a multi-DVM model—not a one-person hustle. But if every process is done differently and rules
constantly change, you’ll never have a system that runs without you.